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Recording your customers – The issue of PII.
Welcome to the end of 2020. We’ve almost survived it! We are on the path to digital, interconnected. We have gone from multichannel to omnichannel; anytime, anywhere. Like us ...
The evolution of virtual assistants and speech recognition training
Although it is a very current and futuristic theme, the history of voice recognition technology dates back to the 50s. But it was not until 1987 when the doll Julie was ...
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